Terms and Conditions

Terms & Conditions of Sale

TERMS

We no longer open credit accounts and request payment by credit card or bank transfer.

PLEASE NOTE: PAYMENT TRANSFERS MUST ARRIVE AT OUR BANK NETT OF ALL CHARGES. THIS INCLUDES OUR BANK CHARGES. IT IS USUALLY MUCH CHEAPER TO PAY BY CREDIT CARD DUE TO THE COST OF BANK CHARGES.

We reserve the right to reduce quantities to pay for any bank charges made to us.

CREDIT CARDS

We accept payment by most credit & charge cards.

We do not accept American Express

BANKERS

Metro Bank, Highlands Business Centre, Highland House, Southampton, SO53 4AR

Account No. 28046073
Sort Code: 23-05-80

IBAN No. GB 03 MYMB 2305 8028 0460 73
BIC: MYMBGB21

RETURNS

Goods must not be returned without prior approval in writing from us. Goods that were correctly supplied but returned are liable to a re-stocking charge of 20%. Returns must be sent carriage paid to our address. We will not accept “Carriage Forward” terms without prior agreement.

FREIGHT

All prices are quoted ex works but packing is free. Freight & Insurance are charged at cost. If packing cases are required, these will be charged for in addition. If invoices have to be Formalised by your Embassy or Certificates of Origin are required then these will be charged extra – at cost.

GENERAL

Please note that all goods supplied remain the property of Undersea Centre Limited until paid for in full. All our invoices are in Sterling and must be paid in this currency unless you are advised otherwise.

CLAIMS

Undersea must be notified in writing within 14 days of invoice date if goods have not been received by you. For shortages and breakages you must notify Undersea within 2 days of receipt of goods. You MUST retain all packaging materials for inspection. Failure to do so may invalidate any claim you have.

GUARANTEE

All Undersea products carry an unconditional warranty for 12 months provided they have not been mis-used in any way. We reserve the right to modify or change patterns without prior warning.

Warranty commences from date of invoice.